Frequently Asked Questions

Can I use any photo? Or Are there any photo restrictions? - We recommend that you use high resolution images from your device or computer to avoid disappointment and low quality prints. Try to avoid sending very dark images that were photods taken with insufficient lighting or flash.

How many photos can I get in an order? - flicpost currently delivers packs of 12 photos as a maximum.

When can I expect to receive my order? - For 1st Class orders photo deliveries range between 3-7 days in the US and 7-12 Days internationally. Standard shipping is slower and not recommended as deliveries can take up to 14 days in the US.

If I have a problem with the site or my order, who can I contact? - Please contact support@flicpost.com if you have any issues with your order or if you need any help with the ordering process. We will respond promptly to your enquiry.

What if I dont like my order? - Please contact support@flicpost.com and your enquiry will receive a prompt response. We are only operating to ensure we provide a useful and high value service to our customers, and therefore your opinion and satisfaction is genuinely our top priority.

Can I change my order once I have paid for it? - Whilst we would not promote this option we would always endeavour to assist and amend an order should there be an issue recognized after the order was processed. Ideally any investigation needs to be carried out within 24hrs of the order being processed.

What are some of the photo papers qualities? - Photos are printed onto 200gsm + photographic paper with 100 years archival qualities. The paper is UV and water resistent to provide a timeless value.

Where are the photos printed and shipped from? - Photos are currently printed and shipped from the US via flicpost's print and postage partner SPI Direct Entry (Swiss Post).

How can I pay for my order? - You can check out using either credit or debit card. We also accept Paypal payments.

How do I use Promo Codes? - Promo Codes can be used at checkout and will entitle you to discounts or free photo orders, which would be specified in conjunction with the offer.

Download the iPhone App

Android coming soon!

contact